http://www.ted.com/talks/brene_brown_listening_to_shame?language=en
Brene Brown talks about vulnerability- listening to shame/guilt.
Empathy is the antidote to shame. Shame grows through secrecy, silence and judgement.
These are worth listening too if your interested in the subject.
Second talk follows on from the first, more on Vulnerability.
http://www.ted.com/talks/brene_brown_on_vulnerability#
She also has a great Facebook page. Search for Brene Brown